1. PLANO B
  2. Payments and Shipping

Payments and Shipping

PAYMENT METHODS

Payment methods The following payment options are available:

PayPal – Online payment platform – www.paypal.pt – With a PayPal account it is possible to associate your credit or debit card with it and make secure online purchases. When choosing this payment method you will be redirected to the PayPal page where the payment will be validated and confirmed.

Multibanco When choosing payment by Multibanco you will be sent an email with the necessary data for payment of the order in a Multibanco or HomeBanking terminal. The data will also be available in the client area. You must make a payment for services / purchases and insert the indicated entity, reference and amount. The payment term is 24 hours after placing the order. At the end of this period, the stock reservation has no effect and the order is canceled. Multibanco payments are mediated by the euPago financial institution: www.eupago.pt.

MB Way When choosing the payment by MB Way, a payment request will be sent to the MB Way app on your smartphone within 15 minutes. If the payment is not confirmed within this period, the order is canceled. MB Way payments are mediated by the financial institution euPago – www.eupago.pt.

Bank transfer It may lead to a longer delay in sending the order. We request that you send us the respective proof to planob.figfoz@gmail.com in order to streamline the process.

SHIPPING ORDERS

We do not make billing submissions.
Shipping to Portugal: 6 € (Free shipping on orders over 60 €)
Shipping to the European Union: 15 € (Free shipping on orders over 150 €)
Orders will generally be shipped 2 business days after proof of payment.
An email will be sent with a Tracking Number so you can track your order. At the time of purchase, verify that the address is correct, and in the event of impossibility of delivery, due to incorrect information, the expenses arising therefrom are borne by the customer.

Free postage is not applied during times of promotions or sales.